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ERI’s Responsibility to the Broadcast Industry during the COVID-19 Pandemic

ERI Company Announcement

Many US cities, counties and states are implementing orders to limit physical contact between people including ordering non-essential businesses to close, all as a part of the effort to reduce the number of individuals infected by the Coronavirus. ERI is recognized as part of the US critical infrastructure communications industry and as such will maintain primary operations. On March 16th the President issued updated Coronavirus Guidance for America. This guidance states that:

“If you work in a critical infrastructure industry, as defined by the Department of Homeland Security, you have a special responsibility to maintain your normal work schedule.”

Consistent with this guidance Electronics Research, Inc. will remain open and operating at a capacity level necessary to make currently scheduled shipments, to respond to new orders and customer support requests. This exception for Critical Infrastructure businesses, which includes ERI, is included in Indiana Governor Eric Holcomb’s Stay at Home Order which became effective at 11:59 pm Tuesday March 24th until 11:59 pm April 7th and was extended to April 21st. Some of our workers are operating remotely but those working from home have access to the tools needed to perform their normal duties and ERI’s facilities are staffed and remain open to fill the needs of the radio and television stations that are performing the vital functions of delivering news, important safety information and providing entertainment to the audiences and communities they serve.

Your ERI Account Managers, Customer Service and Technical Service personnel are working their normal work schedules and are available to provide support to ERI’s installed base and also to work on new projects to improve your transmission facilities. Of course, ERI is adhering to all federal, state and local authority directives and recommendations that are currently in place to limit the spread of COVID-19, and ERI will take the steps necessary to comply with government requirements that may be put in place in the future.

ERI is here to provide support to the important work of broadcaster’s during these challenging times we are here to talk with broadcasters, manufacture our products, provide installation services for those products services and support our customers, as we always have. All of us at ERI extend our best wishes for safety and good health for you and the ones close to you during these challenging times.

The Staff and Management of ERI
April 9, 2020